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| Title | Location | Description |
|---|---|---|
| Customer Service Representative - Ontario | Remote | Are you passionate about helping people? Do you enjoy speaking to customers and provide them with solutions? If you answered yes to these questions, then we are looking for you to join a dynamic team in Ontario. This is permanent full time position working as a Customer Service and Technical Support Representative. Work from the comfort of your own home - remote position. This is your chance to utilize your customer service experience in a corporate setting, and take the next milestone in your career! Salary: $16.5/hour. Location: Anywhere in Ontario Hours: Must be available to work rotational hours between Monday-Sunday, 8:00AM - 11:00PM • you will be scheduled to work 5 shifts between Monday - Sunday, between 37.5-40 hours/week, with 2 days off. Start Date: June 7th, 2021 Advantages - Work with a leading global company - Permanent full time employment - Work from the comfort of your own home - Great work culture - Career progression opportunities - Equipment provided by the company - Several discounts used on various services - Employee benefit plan Responsibilities - Inbound call centre environment (work from home) - Create a warm, and pleasant experience for clients - Problem solving and troubleshooting guidance with clients - Explaining details and processes to customers over the phone, email or chat to resolve their questions or concerns - Data entry in client profiles - Escalate customer complaints and/or calls to your manager when necessary - Have a 1 call resolution mindset Qualifications - Excellent communication skills in English, verbal and written - Previous experience in Customer service is required - Strong problem-solving skills - Tech savvy and good knowledge of IOS - Full time and flexible availability - Wired internet connection (Ethernet cable) Interested? Apply now. Here's how to apply: - submit your application directly OR - send your Resume directly to yasameen.aljanabi@randstad.ca with the subject "Customer Service - Ontario " Also, if you know people interested in similar positions, please do not hesitate to provide them with our contact information; it will be our pleasure to help them! We look forward to discussing this opportunity with you. human forward. Summary Customer Service Representative Tech industry Full time and permanent June 7th 2021 |