Customer Support (Chat/Email) - Work-from-Home
About
he ROLE: Customer Support (e-Commerce) • At least 2 years of Customer Service Experience for English Speaking businesses/clients/customers. Preferably in Ecommerce or similar businesses. • Strong eCommerce or Retail customer service background • Genuine care for customers & clients. • A sales-oriented person is a plus. • Quick learner with the ability to absorb extensive information on our client’s brand history, product offerings, and communications. • Outstanding written and verbal communication skills, great email, chat, social media, phone etiquette. • Proactive personality and self-motivator • Demonstrates initiative with the ability to multi-task and detail-oriented in a fast-paced environment • Proven to be organized, methodical, rigorous • Strong computer skills in eCommerce/Retail applications and the ability to learn new applications quickly • Team player, able to develop great relations with co-workers (externally & internally). • Excellent Written and Oral Communication Skills (English Language)
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